SHIPPING POLICY

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

The maximum refund offered is the value of the product. Further compensation is not available. We ask for patience with factors that may be beyond our control (e.g. traffic conditions etc.) as we cannot be held liable for any such delays. 

Region                    Delivery Time Frames (Business Days)

West Malaysia         7-9 days

East Malaysia          9-17 days

Damaged Item During Shipment

The customer is responsible to check that they receive the products in good conditions upon delivery. If the product is found damage upon receiving, customer should immediately inform our support team at hemcomfyright@gounique.my. 

If you have any questions about this Shipping Policy or concerning of your user experience with this Site, please contact us. Thank you.